Frequently Asked Questions
Everything you need to know about your Paradyes shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipments.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Are your products cruelty-free?
Yes, at Paradyes we are committed to ethical sourcing; all our products are 100% cruelty-free and never tested on animals.
Can I change or cancel my order?
Orders can be modified or canceled within 2 hours of placement. After this window, the order may have already entered the fulfillment process.